Ordering From Dukeshire Farms

Ordering freeze dried candy, soy candles or our handmade bath and beauty products is really easy. All you have to do is visit the store by clicking HERE or the Store Button at the top of the page. Then the next step is to look through our product catalogs and fill your shopping cart. After that, you simply go through the checkout process and we will ship your order within a day or so.

How Long Does Shipping Usually Take?

If you’re in Canada, packages usually arrive within a week from the time we ship it to when you receive it. Depending on your proximity to Wildwood Alberta, you may receive your goods in one or two days.

International shipments will take longer. We use Canada Post usually to help keep shipping costs down. Once it leaves Canada, the USPS handles the packages for any orders in the United States. You can expect your package to take anywhere from 3 – 4 weeks in the U.S. and up to 6 weeks overseas. Given the supply chain disruptions, we can’t guarantee speedy shipping at this time.

My Package Hasn’t Arrived, What Can I Do?

The first thing that you should do if your package hasn’t arrived within a few weeks is to reach out to us by email. info@dukeshirefarms.com . We will do our very best to see if we can track down your package and get an estimated time of arrival for you. Most of the time packages are still in transit. If we can’t find your package and can confirm it has not been delivered, we will send out another order to you or issue you a refund.

I Am A Huge Fan of Dukeshire Farms. Where Can I Leave a Review?

Thank you so much for being one of our amazing supporters. Reviews help us a lot so we really appreciate it immensely when we receive them from our customers. If you want to leave us a review all you need to do is click on this link to LEAVE A REVIEW. Your 5 stars and kind words really mean a lot. Thank You!!

Can I Buy Your Freeze Dried Candy, Soy Candles, and Bath Bombs at Farmer’s Markets?

Absolutely! Being farmers we love visiting our local markets and meeting all the terrific people that come out to support local farmers. If you are in Alberta, we invite you to come out and meet us at one of the markets. We will update the dates and locations on this contact page when they come available.

I Am Interested In Ordering Some Emergency Freeze Dried Food Stock

That is the smart thing to do. If you’re like us, you believe that being prepared for food shortages is important. If the events of the last couple of years have not convinced people to start thinking about having a little extra on hand, we do not know what will. The best thing to do is to contact us by email at info@dukeshirefarms.com and Jim will call you to set up a time to discuss your needs and dietary requirements. We have a lot of recipes and we can accommodate a special order based on dietary restrictions and family size. We may be able to take one of your own family favorites and make a freeze dried version of it for you.

Do You Make SWAG Bags And Gift Baskets For Corporate Events?

We sure do! We can customize gift baskets and SWAG bags for corporate events, awards ceremonies, conventions and more. The best thing to do is contact us by email and Holly will call you to discuss your plans and put together a few ideas for you to consider. Once you decide on a custom gift package, we will put them together and ship them out to you or personally deliver them if you are located in the Edmonton area.

Do You Make Custom Party Favors or Centerpieces For Weddings?

Of course we do! Holly is the Queen of Bling and loves putting her ‘farmhouse glam’ on everything she touches. The sky’s the limit when it comes to thoughtful and creative ideas for weddings. Whipped Soy Candles, Custom Bride and Groom Gnomes, Freeze Dried Treats, Luxurious Bath Bombs made to order for your special day. Contact Holly by email info@dukeshirefarms.com to set up a planning session. Bring your ideas and Holly will bring her unique sense of style and sparkle.

When Will The Cabins Be Ready?

Construction of the Dukeshire Farms Cabins will start in the late spring to summer of 2022. We are hoping to be able to have our first guests by late summer or fall of 2022. They are all going to have a view of our fish pond and be fully decked out in farmhouse glam style. Our guests can watch wildlife and decompress from their busy lives in the peace and quiet of Dukeshire Farms.
Stay tuned for updates on construction and when reservations open up.

How Long Do Consultations Take?

We set aside a full 2-hour block for all of our consultations. We want to make sure we really get to know what your needs and your vision is for the design or the specifics of your freeze dried food requirements. Holly and Jim will be in touch throughout the process to keep you updated on the progress and for further clarification if necessary.

How Long Do Custom Orders Take to Make?

That is a tough question to answer because there are a lot of different variables to consider. The amount of time it takes will greatly depend on agreeing on the particulars and the size of the order. If we can use items that we already have in stock, that will reduce the amount of time required. However, if we are making everything custom and from scratch, that adds considerably to the timeline.

We will provide you an accurate estimate of how long it will take to make your order before we ask for your deposit.